Depending on the requirements of each company's outbound campaigns these can be tailored made i.e. sales appointment, or communication of specific offers, or communication within a loyalty program 

 

Sending of SMS 

Sending of SMS services SMS is available in the event that a customer wishes a speedier delivery of his parcel. With only a message on the mobile the customer is easily and quickly informed about the new dispatch date

Additionally this service may be used to inform about abandoned parcels and to encourage a new dispatch.

Effective outbound contact for targeted marketing campaigns

In addition to professional management on inbound calls Teleresponse gives special attention in the areas of infrastructure and technology. is also able to undertake

These campaigns may have various goals such as:

• Sales of physical product or services
• Product brand awareness
• Contact for specific offers
• Validation and embellishment of customer details
• Customer Survey Campaigns
• Contact through customer Loyalty program

Completing the delivery of an order is ensuring a good return on your marketing investment

The peculiarity of distance selling includes, due to various parameters, the possibility of non-completion of the sale, due to delays in the delivery of an order package. The know-how of Teleresponse, in combination with the methodological training and specialization of its agents for effective way of handling the support communication in order to resell the product, achieves a 40% return on the parcels that are characterized by delayed delivery or return parcels.

 Telersponse's know-how in combination with the methodological training and specialization of the agents in the effective way of handling the support communication for the resale of the product achieves a 40% return on the parcels with delayed delivery or parcels in return.

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Customer satisfaction is a key dimension that leads to increased business results and supports the performance of processes in service and product organizations.

Customer satisfaction is at the core of the human experience, reflecting our liking for a company's business

U.S. analysts report a positive experience for an average of nine people and a negative experience for an average of 16 people.

The high levels of customer satisfaction, i.e. customers with pleasant experiences, are strong prognostic factors for retention, loyalty and repurchase of products.

For example, research data on why a customer enjoyed the experience of buying a product or service helps the company recreate those experiences in the future to retain existing customers and gain new ones.

Sales success is every company's goal

One of the most important services offered by Call-u Plus is telephone sales.

This service is offered to a targeted customer record for the purpose of selling a product or service.

A specialized telephone sales team undertakes the creation of a specific contact scenario, its testing and the possible adjustments required for success in order to sell the product or service.

The infrastructure of the company and our specialization in it offer effective sales maximizing the capabilities of each product or service to increase sales volume and provide valuable services to your customers.