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3 + 1 tips to succeed in e-commerce

With more shopping than ever before on the Internet, consumers are comfortable shopping, trading and scheduling their purchases at home or at work.
Looking at 2021, COVID-19 impact in every day life, experts agree that the change in shopping habits, to a large extent, has come to stay. While physical stores will still expect to see an increase in traffic after the pandemic, their online stores will continue to see higher sales volumes than before the COVID era.

Here we have gathered 3 +1 tips that will help you stay in the game!

  1. Business Idea IProduct

Your business idea, your products are the foundation of the business development you search for.

Every business idea needs a product strategy and every person who "touches" a product within your business organization directly contributes to its success or failure. For those involved in developing or executing your product strategy, for the entire product life cycle, you will develop a culture that consolidates product strategy as the path to development.

  1. Your online store is user friendly, fast and functional

Choose a simple and easy to navigate online store that enables consumers to quickly find what they are looking for. There is no point in selling a great product if the customer search process in the purchase is slow and difficult to follow. Designing an easy-to-navigate online store results in a lower bounce rate, longer visitor time and more purchases for the products you offer.

  1. You have ensured the best service to your customers and the safe flow of products

Customer acquisition costs are on the rise. And it will continue to grow in the future. That's why the best investment after acquiring a customer is retention.

Developing positive customer relationships is the key to ensuring that customers return to the online store again and again. Customers choose to communicate with you in any way that is convenient and it is in the business interest of the company to facilitate and listen to them. Providing fast and reliable customer service support builds positive relationships with consumers to ensure the business has a competitive edge and maintains a long-term and lasting relationship with them. This should include the smooth flow of products ensured through a comprehensive inventory management and order processing for the safe and error-free handling of order packages.

Convert fixed costs into operating expenses
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How can we help?
Our commercial department is always at your disposal

The secret I want to share with you is simple: do not be afraid to invest in E-commerce.
Reduce your risk in the beginning. Learn from the experts how to organize your business. Do not be afraid to outsource, use the best professionals in the market, proceed according to your budget and goals and Good Luck!

ceo
Yiannis Kourniotis
Founder, Main Shareholder

+1

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    How many order parcels would you send in a month?
    30010001500

    How many pieces per order on average?
    123

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