The 4 pillars of one-stop shop service for successful e-commerce
The proposal of Logistics Plus within Logistics Plus
As complicated as the issue may seem, there is a simple answer: Grow your e-business with an Integrated E-commerce Service Platform
With Logistics Plus you have secured a turnkey excellent order management and customer service for your e-commerce business τα παρακάτω
It includes all the required functions, from the electronic import of items and price lists, to the receipt of order files, the processing and preparation of packages, the invoicing on behalf of the customer, the collection and return of cash on delivery and the overall management of any returns. In none of the above stages is the involvement of the entrepreneur needed.
Includes inventory management tasks using WMS. In particular the unloading of pallets or cartons, the visual and quality control of receipt, the counting of cartons, the transport of products and the storage with a wireless terminal in the WMS storage location.
The customer service department operates with live service for receiving orders, by phone or online (e-mail, chat, social media). Operations are handled by specialized agents-sellers, 24/7, including holidays
In addition, this department offers a complete customer service for the wants and needs of your customers, resolves customer problems before and after the sale and takes care of your target audience providing an excellent service.
Through the integrated service Logistics Plus,the information of the entrepreneur for all the functions, is immediate and detailed. Specifically, online access is provided with exclusive codes ,to your business's database which is kept on the Logisitcs Plus platform. Data on stocks, orders, customers, daily traffic, customer and sales diary, telephone service, customer service, comments, complaints, returns, etc. can be easily obtained and exported in editable format, to be formatted according to your wishes
At the end of the day what matters is Sales, e-commerce entrepreneurs need to be able to aim seamlessly at marketing and maximizing their business market share. This is achieved when all operational tasks are outsourced to specialized companies that provide the dedicated services to e-commerce